Residential Service
Diagnostic repair, tune-ups, and new-system installation for Las Vegas homes. Complimentary on-site estimates.
Las Vegas · Family-owned since 2002
24 years of honest cooling in Las Vegas.
Cool Concepts is the family-owned HVAC shop Terence Tarver and Norman Lourenco opened in 2002. Same two owners. Same phone. No upsells — just fair quotes, clean installs, and a 24-hour line for the nights the system gives out.
Twenty-four years keeping Las Vegas homes comfortable through the summer. Since 2002
Twenty-four years, same shop.
We opened the doors on Rancho Drive in 2002 and we are still here. No franchise. No rebrand. Same two owners, same phone number your neighbor gave you.
Family-owned
A person answers the phone.
Ian works the front desk. Norm or Terry walks the estimate. Hubert, Dave, and Alberto do the install. First names, not a call center.
No upsells
A fair quote, not a sales pitch.
We diagnose what is actually wrong and quote what it actually costs. Free on-site estimates. Financing on approved credit if you need it.
4.7★
Yelp · 24 reviews
4.7★
Google · 12 reviews
A+
BBB · Accredited since 2004
24
Years serving Las Vegas
#0054249
NSCB C-21 · Licensed, Bonded, Insured
What we do
Residential and commercial — same crew, same standards.
No subcontractors. Our own technicians — Hubert, Dave, and Alberto — on every job, residential or commercial, tune-up or full system swap.
Commercial Service
Needs evaluation, sizing, and install of new commercial equipment. One-year workmanship guarantee.
24/7 Emergency Repair
A technician on-call through the night and weekend — for the residential and commercial failures that cannot wait.
Indoor Air Quality
UV lights, ionizers, MERV 2-inch filter upgrades, and duct cleaning to improve air quality and system efficiency.
Our house
A shop built on two handshakes.
Terence Tarver signs the license. Norman Lourenco runs the floor. Between them, they have raised a crew — Ian at the desk, Hubert on senior call, Dave and Alberto in the field — who stay year after year, because the shop is run the way a shop should be run.
Family-run since 2002. Same owners. Same phone.
The long version → In their words
Our customers, unedited.
Every review below is a verbatim five-star quote, pulled directly from our Google Business Profile and Yelp listing. We have not paraphrased — only lightly trimmed, marked with brackets. Names are abbreviated out of courtesy. Read all on Google or on Yelp.
★★★★★
Norman and his crew installed my new heat pump system in March 2024. Once I decided my 19 year old HVAC system needed to be replaced, I contacted Norman, the owner[...] they showed up and removed the old system and installed the new system in a day. His team was professional and did a great job[...] I highly recommend Cool Concepts Inc.
★★★★★
My AC wasn't working. I called one company — they wanted to charge me over $2000, said I needed a bunch of parts. So I called Cool Concepts for a second opinion. Norm told me it would cost $350 to get my AC working again — all it needed was Freon. Didn't need any of the parts that the other company was trying to charge me for.
★★★★★
We contacted Cool Concepts on the recommendation of our neighbor[...] Our HVAC blower motor had gone belly up, so we called and spoke with Ian, who sent Hubert out very quickly to assess the situation and order the part. They were fast, efficient, and just nice guys. Our unit is working perfectly thanks to Cool Concepts.
★★★★★
I was recommended to Cool Concepts by my sister. I had my old unit for at least 20 years and every year I had air conditioning problems. Norm and his crew came out, put in a new air conditioning system. Great job. Norm and his crew are very professional. Very nice and very reasonable. Definitely recommend them.
★★★★★
Norm came out and did a great job on cleaning my dryer vent — he even vacuumed up after. Very friendly and pleasant staff. I would recommend them for any air conditioning or heating issues.
Service area
Where we work.
We are Las Vegas-local. Our NSCB C-21 license covers the state of Nevada, but our customers, our trucks, and our response times all live inside Clark County.
Las VegasNorth Las VegasHendersonSummerlinClark County
Twenty-four hours a day